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Darren Chilton
20+ years of experience building digital solutions that optimize processes and improve workplace satisfaction, combining data insights with human-centered design principles.
Professional Summary
Cross-Functional Leadership
Known for bringing teams together to tackle the impossible, whether transforming global content operations or helping IoT systems make smarter decisions.
Data-Driven Approach
Combines analytical insights with human-centered design to create solutions that drive efficiency while enhancing the user experience.
Digital Growth Strategy
Develops and implements strategic initiatives that expand revenue opportunities and optimize performance across organizations.
Technical Expertise
Enterprise Systems
  • Enterprise PM solutions
  • Airtable platform
  • Custom JavaScript
  • Systems integrations
Process Design
  • Workflow automation
  • System architecture
  • Custom API
  • Webhooks
Communication Systems
  • Slack integrations
  • Automated notifications
  • Cross-platform messaging
  • Stakeholder reporting
Independent Consulting Work

Strategic Vision
Building frameworks that drive efficiency
System Implementation
Enterprise solutions that streamline workflows
Human-Centered Design
Reducing the soul-crushing parts of daily work
As an independent business process consultant since 2023, Darren has created unique media workflow systems for global firms that streamlines how global content teams collaborate. He also engineered an IoT thermostat optimization platform using Airtable and custom API integrations that pulls weather forecasts, usage patterns, and real-time data to drive intelligent comfort and cost decisions.
Twitter & Agency Experience
Twitter (2012-2016)
Led monetization for Twitter Moments and managed high-profile campaigns for brands like Coca-Cola and American Express
MRM/McCann Director (2011-2012)
Led digital initiatives for the US Army account and developed Army National Guard career resource platform
Senior PM (2008-2011)
Managed GoArmy.com digital campaigns and implemented standardized PM processes
Throughout his career at Twitter and MRM Worldwide/McCann, Darren created reporting systems to measure campaign performance, built relationships across product, design, and engineering teams, and established project tracking frameworks aligned with client requirements, including strict military compliance standards.
Core Competencies
Digital Growth Strategy
Developing roadmaps for sustainable digital expansion
Process Design & Implementation
Creating efficient workflows that scale
Cross-functional Leadership
Bringing diverse teams together toward common goals
Performance Optimization
Measuring and enhancing operational efficiency
Darren's approach combines enterprise system design with revenue operations expertise and change management skills. He excels at stakeholder management and project leadership, consistently delivering solutions that improve both efficiency and user experience.
Education & Research
M.A. Sociology, Columbia University
Led research project examining organizational communication patterns among open source software developers. Analyzed how distributed teams collaborate focusing on governance structures, decision-making processes, and community-building practices.
B.A. Religious Studies, UNC-Greensboro
Focused on liberation theology's evolving understanding of divine nature and social transformation. Studied how theological frameworks adapt to meet changing societal needs and conditions.